All of the staff were amazingly helpful, responsive.

Big room, with good & simple decoration, very nice staff. A comfortable interior.

Compact rooms in good condition, great stay! Simple design.

Our twin room with the window shut and an extra bed was compact.

We were pleasantly surprised by Casual Del Jazz. The hotel was very clean and modern, making us feel comfortable during our stay. The location was convenient, with just a short walk to the city center. The staff was friendly and helpful, providing us with valuable tourist information. Despite some minor drawbacks, like the small room size and occasional road noise, we still had a good night's sleep in the comfortable bed. we would recommend Casual Del Jazz for a pleasant stay in San Sebastian.

The rooms are brand-new and compact, with very clean beds.

Their rooms are always compact and new-fashioned with good & simple decoration, the window shut, an extra bed. The staff are helpful and attentive, giving their best to make the stay a good experience: )

The hotel was newly renovated and clean, with modern amenities like excellent WiFI and good air conditioning. The bathroom was well-maintained and stocked with toiletries. I also appreciated the complimentary bottled water and the room fridge. The location was decent, with good cafes nearby for breakfast and dinner. Despite a couple of drawbacks, overall I will recommend this hotel.

Great way to end our city break. Pleasant and fairly clean place overall with excellent and absolutely perfect location close to the river. The excellent and knowledgeable staff working throughout the hotel.

Make sure to get twin room with an extra bed, good & simple decoration, the window shut. It offers great services...

Wonderful hotel, the staff were all useful and knowledgeable and the location was absolutely perfect close to a bus station for the airport.

As a traveler with a small dog exploring Spain for a month, Casual took the prize as the most caring and welcoming hotel. The secure parking and dog-friendly atmosphere were a bonus. The room, though basic, was comfortable with a modern bathroom and good shower. The breakfast exceeded expectations and the location, a short walk along the river to the old town, was convenient. Access to the motorway was excellent.

Would recommend this hotel.

The staff were friendly and gave great local recommendations. The room was comfortable with a good shower. Secure underground parking was available. The location was perfect for us, with a 15-minute walk into the center.

Felt safe walking at night, no complaints at all.

I had a fantastic stay at Casual Del Jazz. The location was perfect for me, just outside of town for peace and quiet. Despite being a little way out, it was still a convenient 20-30 minute walk to the old town and only 15 minutes to the bus station. The staff, particularly Maddelen and Igor, were incredibly helpful and knowledgeable. The hotel itself is quite new and feels very fresh and modern. I was especially impressed with the breakfast area and the breakfast selection. The Jazz theme throughout the hotel was a nice touch. I highly recommend this hotel.

New, clean, convenient location near bus station. Helpful, English-speaking staff. Comfortable rooms and bathrooms. Easy access to transportation. Safe walk to city center.